1. Introduction

Welcome to Celine Online Shop ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and delivery address when you create an account or place an order.
• Order Information: Products purchased, order history, and payment details.
• Communication Data: Messages you send us through our contact form, email, or WhatsApp.
• Account Information: Username and password when you create an account.

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages viewed and time spent on site
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and products
• Prevent fraudulent transactions
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery Partners: To fulfill and deliver your orders.
• Service Providers: Who assist us in operating our website and conducting our business.
• Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• celinehomemadedelights@gmail.com
• +961 70 765 408
• WhatsApp